Zalora HK Reviews
(Rated by 1813 users)
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Payment Methods
- Credit/Debit Cards
- Alipay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.5
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.5
- Good Value4.3
- Return Policy4.5
- Price & Quality4.5
- Customer Service4.5
Recent Customer Reviews (12)
Heloise Gauvin
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Bonacata Marcelo
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Marta Þráinsdóttir
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Annette Friend
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Linda Kelly
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Petra Braun
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Kevin Achen
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Maddison Robson
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Bisultan Ibragimov
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George Looney
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Zalora HK Pricing
9.9 Sale daily crazy price deals
up to HK$49
9.9 Sale beauty and luxury picks
from HK$120
Payment Methods
Accepted Payment Options:
Prices for items on Zalora.com.hk vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Alipay
Payment Process
- Payments can be made online during the checkout process.
- For Zalora HK credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Zalora HK Pros & Cons
Pros
1
Wide Variety of Products: Offers more than 500 international and local brands, including designer quality products.
2
Fast and Free Delivery: Provides fast delivery within 1-3 working days, with free delivery on certain conditions.
3
Easy Navigation: The website is designed for easy navigation and intuitive operation.
4
Simple, Safe & Secure Shopping: Multiple payment methods are available, including Cash On Delivery, making the payment process flexible and convenient.
5
30-Day Free Return Policy: Customers can return products within 30 days if they are unlikely to own them.
6
Customer Service: Offers customer service consultants to help with any issues, regardless of the customer's location.
7
Frequent Sales: Frequently hosts sales with discounts reaching up to 90% off.
CONS
1
Limited Product Selection for Specific Brands: Some brands offer fewer products on Zalora compared to their own websites, which can lead to a less focused product selection.
2
Less Promotion: Compared to other e-commerce platforms, Zalora offers less promotion, which can deter customers.
3
Shipping Fees: Requires a minimum spend of RM99 for free shipping, which is higher than some competitors like Shopee.
4
Lack of Detailed Product Information: Some products lack models or detailed information, making it harder for customers to choose the right product.
5
Customer Support Issues: Some customers have reported difficulties in resolving issues with customer support.
Zalora HK Features and Benefits
Features
Wide variety of products
Offers more than 500 international & local brands and designer quality products.
Fast and free delivery
Provides fast delivery within 1-3 working days, with free delivery on certain conditions.
Easy navigation & intuitive operation
The website is designed for easy navigation and intuitive operation.
Simple, safe & secure shopping
Multiple payment methods are available, including Cash On Delivery, making the payment process flexible and convenient.
30-day free return policy
Customers can return products within 30 days if they are not completely satisfied.
Customer service
Offers customer service consultants to help with any issues, regardless of the customer's location.
Frequent Sales
Frequently hosts sales with discounts reaching up to 90% off.